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Privacy Policy

Last updated: 22 July 2026

Privacy Policy - Pharmacy Weight Loss Stockport

Pharmacy Weight Loss Stockport | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Stockport collects, uses, and safeguards your data in accordance with UK GDPR and applicable data protection legislation.

Who We Are

Pharmacy Weight Loss Stockport is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) based in Stockport, UK. We provide weight loss consultation and medication services online. As a registered pharmacy, we are both a data controller and a regulated healthcare provider, and we take our responsibilities regarding your personal and medical data extremely seriously.

Data We Collect

When you use our services, we may collect the following types of information:

Personal Information: Your full name, date of birth, home address, email address, and telephone number.

Health Information: Medical history, current medications, weight, BMI, and other health details you provide during your consultation. This is classified as special category data under UK GDPR and is handled with the highest level of care.

Payment Information: Billing details processed securely through third-party payment providers. We do not store full payment card details on our systems.

Technical Data: IP address, browser type, device information, and browsing behaviour on our website, collected via cookies and similar technologies.

How We Use Your Data

We use your personal and health information to provide safe, effective, and personalised weight loss care. Specifically, we use your data to:

Process your consultation and assess your suitability for weight loss treatment. Dispense and arrange delivery of approved medications, with orders typically delivered within one working day of pharmacist approval. Communicate with you regarding your treatment, order status, or follow-up care. Comply with our legal and regulatory obligations as a GPhC registered pharmacy. Improve our services through anonymised analysis of service usage.

Our lawful bases for processing include the performance of a contract, legal obligation, and, for health data, the provision of healthcare and treatment under UK GDPR Article 9(2)(h).

Cookies

Our website uses cookies to enhance your browsing experience and to help us understand how our site is used. Cookies are small text files stored on your device. We use:

Essential Cookies: Necessary for the website to function correctly, including secure login and order processing.

Analytics Cookies: Help us understand how visitors interact with our website so we can improve functionality and user experience.

Marketing Cookies: Used, where you have given consent, to show relevant content and offers.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

Healthcare Providers: Where clinically necessary, relevant health information may be shared with prescribing clinicians or other healthcare professionals involved in your care.

Delivery Partners: We share your name and delivery address with our courier partners solely for the purpose of fulfilling your order.

Payment Processors: Secure third-party providers handle payment transactions on our behalf and are bound by their own data protection obligations.

Legal Obligations: We may disclose data where required by law, regulation, or a lawful authority such as the GPhC or NHS.

All third parties we work with are contractually required to protect your data and process it only as directed by us.

Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance. All data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure. Access to patient data is restricted to authorised pharmacy staff only.

Your Data Rights

Under UK data protection law, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request deletion of your data where legally permissible, restrict or object to certain types of processing, and request that your data be transferred to another provider. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests promptly and in accordance with our legal obligations.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your information is handled, please contact us:

Pharmacy Weight Loss Stockport

Email: info@pharmacyweightloss.co.uk

Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.